Privacy Policy

Sarbanaam Fashion Hub

Effective Date: 6th Shrawan 2082

At Sarbanaam Fashion Hub, your privacy is our priority. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you shop with us in-store or online.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, contact number, shipping and billing addresses, and date of birth (if provided).
• Payment Information: Card details and transaction history, processed securely through third-party payment systems.
• Technical Information: IP address, browser type, device information, and usage data.
• Marketing Preferences: Responses to promotions, surveys, wishlists, and communication preferences.

2. How We Use Your Information

Your data may be used for the following purposes:

• Processing purchases and providing customer support
• Sending order confirmations and service updates
• Personalizing your shopping experience
• Sharing newsletters and promotions (with your consent)
• Improving our website and customer service through analytics
• Complying with legal requirements and fraud prevention

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted third parties, such as payment gateways and delivery partners
• Marketing service providers (only with your permission)
• Government authorities when legally required

All third parties are contractually obligated to maintain the confidentiality and security of your data.

4. Cookies and Website Tracking

We use cookies and similar technologies to enhance your online experience. These help us:

• Improve website functionality and usability
• Remember your settings and preferences
• Analyze site traffic and performance
• Display relevant advertisements (where permitted)

You can manage or disable cookies at any time through your browser settings.

5. Your Rights

You have the right to:

• Access or request a copy of your personal data
• Request corrections or deletion of your information
• Withdraw consent to receive marketing messages
• Object to or restrict certain types of data processing

To exercise your rights, please contact us using the information below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we take security seriously, no system is completely immune to risk. We recommend safeguarding your account credentials and notifying us promptly of any suspicious activity.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you believe a child’s information has been submitted in error, please contact us and we will promptly remove it.

8. Updates to This Policy

This Privacy Policy may be revised occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

Sarbanaam Fashion Hub
Thimi, Bhaktapur, Nepal
Email: sarbanaam@sarbanaam.com